They fucked up. They know it and I know it.
They get paid to do a very simple job and yet, they fucked up.
Gathered together they sat quietly, some with their heads down – others staring blankly at the walls. I notice sheets of paper on the conference table in front of them.
After entering the open room, I attempt to slam the office door behind me. The restraint of the door closer opts to ease it shut instead. Is that a sign, subtle but powerful? “Show restraint,” I think to myself, “check your anger at the door.”
I straighten my tie as well as my posture.
Heads rise and their attention shifts towards me. I greet the group with a smile and reassure them that their jobs are still intact, regardless of this mishap. “We all make mistakes, right guys?”
I must admit, this isn’t my typical reaction to human error, but it felt natural. I make brief eye contact with Gloria, the project manager. Her expression is altogether one of caution and relief.
I begin to speak at a pace that allows me to make eye contact with each of the ten individuals in the room.